Privacy Policy

AgoraFitness, a product operated by Fitote LLC ("we," "our," or "us"), values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our subscription-based AI-powered coaching platform.

Your use of Agora is also governed by our Terms of Service, which incorporate this Privacy Policy. By using the platform, you agree to the practices described here.

We do not collect biometric data such as faceprints or voiceprints.

We do not sell your personal data. We may share limited data with:

• Hosting and technology providers that operate the platform on our behalf.
• Payment processors (for subscription billing).
• Analytics services (to improve product experience).
• Legal authorities (if required by law, or to protect rights, safety, and prevent fraud).

Coaches do not receive your individual data or chat content. All user-facing guidance is delivered through our AI systems.

Business transfers: If Agora is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

These service providers are permitted to use your data only to perform services for us.

We use cookies and similar technologies to operate the platform and understand how it is used:

• Essential cookies that are required to log in and use core features.
• Analytics cookies that help us understand usage and improve the platform.

You can control or disable cookies through your browser settings. Disabling essential cookies may affect how the platform works. We do not use cookies for third-party advertising.

We protect your data using industry-standard authentication, encryption, and access controls. Coach content and user access are restricted behind authentication and subscription checks.

You can help protect your data by choosing a strong password and signing out after use. No method of transmitting or storing data is completely secure.

We retain personal data while your account is active, and delete or anonymize it within 12 months of cancellation, unless a longer period is required to comply with law, resolve disputes, or collect fees owed.

Note that de-identified and aggregated data, and data already used to train our AI systems, may be retained because it cannot be practically separated or reversed. This data does not identify you.

Agora is intended only for adults. We do not knowingly collect personal data from anyone under 18 (or under 16 in the EU/UK).

If you believe someone under this age has provided us with data, please contact us at [email protected] and we will delete it.

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Request a portable copy of your data
• Cancel your subscription at any time

To exercise these rights, email us at [email protected]. We may need to verify your identity before responding, and we will respond within the timeframe required by applicable law. We will not discriminate against you for exercising your rights.

If you are in the European Union or United Kingdom, Fitote LLC (which operates AgoraFitness) is the controller of your personal data, and the General Data Protection Regulation (GDPR) applies.

To exercise these rights, contact us at [email protected].

Agora is operated from the United States, and our service providers may process data in the U.S. and other countries. Laws in these countries may differ from those where you live.

By using the Services, you acknowledge that your data may be transferred to and processed in the United States. Where required, such transfers are made under appropriate safeguards, such as standard contractual clauses.